University Learning Systems Vacation CME Registration Policies
- Vacation CE/CME seminar fees include workshop attendance, handouts, and refreshments during the meetings.
- Statements of continuing education credit are issued on site.
- All persons attending the vacation CE/CME seminar must pay a seminar fee.
- Fees are payable in US Dollars.
- After online registration submission, the form will be reviewed, discounts applied based on attendance and referrals, and the processed order returned to you via email.
- We will check with you before making any change that increases the price you entered.
University Learning Systems and our travel agents for the various carriers involved and assume no liability or responsibility in connection with the service of the vessel, carriage, motor vehicle or other conveyance which may be employed, either wholly or in part, in the performance of their duties to the passenger. Neither shall they be responsible for any act, error or omission or for any injury, loss, accident, delay or irregularity which may be occasioned by reason of any defect in any vehicle or through neglect of any company or person engaged in conveying the passenger.
Advance written notice is required. No refunds due to airline delays or cancellation of flights. Once application of the vacation CE/CME seminar fee to another program is chosen, there are no further refunds or application to another program, should you cancel again. With the exception of Canada, ULS offers no international refunds. Refunds will be processed by original form of payment or by check only. Refunds may take 2-4 weeks to process after notification of cancellation.
All grievances regarding programs, personnel or practices of any ULS continuing education program should be brought to the attention of the ULS staff. We will attempt to satisfy the complainant. In addition, measures will be taken to correct deficiencies.
Procedures in Resolving Grievances
The purpose of these grievance procedures is to provide a fair and equitable procedure for review of grievances related to the quality of continuing education programs, the amount of credit awarded for a program, fees and tuition, refunds of fees and tuition, and any other issues directly related to continuing education programming.
Grievance Step #1:
Any participant in continuing education programs sponsored by ULS may discuss any grievances with any employee of ULS. In order to facilitate handling of the grievance, ULS will request it in writing. Grievances shall be filed in a timely manner, within 30 days after receipt of a home study program or within 15 days after receipt of a certificate of attendance at a live program. After receipt and consideration of grievances, ULS shall act with due diligence to resolve the problem to the satisfaction of the participant. If ULS does not resolve the grievance to the participant’s satisfaction, that participant may ask ULS to present the grievance to a Committee consisting of ACPE-approved providers who currently cosponsor programs with ULS.
Grievance Step # 2:
The participant’s written grievance is sent by ULS to ACPE-approved providers who currently cosponsor programs with ULS, and ask that each review the complaint, review the facts as presented and discuss the grievance with the complainant (if deemed necessary). ULS will also ask its grievance committee (to be formed shortly and consisting of 2-3 pharmacists from different practice settings) to do the same. The co-sponsors and committee members shall independently issue a ruling on the grievance, and send their results to ULS for action. If more than one solution is proposed, then ULS will utilize the one most acceptable to the complainant.