About ULS
Seminar Policies
Important registration, attendance, cancellation, and credit policies.
These policies explain what registration includes, how attendance and credit are verified, and what to expect if plans change. Policies shown on an individual course registration page control when they differ from this general summary.
What Registration Includes
In-person registration includes the educational sessions, program materials, breakfast and refreshments as announced, and credit documentation. Live-stream registration includes access to the stream, program materials, and credit documentation. Guests are welcome at the destination, but only registered participants may attend educational sessions.
Attendance and Credit
Credit requires daily on-time check-in and completion of the required evaluation. Credit is calculated by actual attendance on a per-session basis; partial session credit is not awarded. Pharmacists must provide their NABP e-Profile ID and date of birth. Other healthcare professionals receive a statement of credit through the learning system.
Live-Stream Participation
Participants are responsible for a reliable internet connection and a device capable of running Zoom. The learner must be visible or otherwise respond to attendance verification and complete all required evaluations to receive live credit.
Cancellation and Transfers
Written cancellations received by the advance-registration deadline are subject to a $50 processing fee, or the full registration may be transferred once to a program attended within 12 months. After that deadline, no refund is available, although the registration less the processing fee may be transferred once within 12 months. Beginning two weeks before the seminar, registrations cannot be refunded or transferred. Airline delays and canceled flights do not change this policy. International refunds are not offered except for Canada.
Refund Processing
Approved refunds are returned to the original payment method or issued by check. Allow approximately two to four weeks after cancellation notification for processing.
Accessibility, Liability, and Grievances
Participants who need an accommodation should contact ULS before the program. ULS is not responsible for personal injury, property loss, travel disruption, or changes outside its control. Concerns should first be submitted to ULS for review; unresolved accreditation concerns may then be directed to the appropriate accrediting organization.